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Frequently
Asked Questions
1. How do I log into CPanel?
2. Is there documentation for CPanel?
3. How do I FTP files to the server?
4. Do you offer Telnet or Shell Access?
5. How do I set up email forwards, aliases and
autoresponders?
6. Can I use htaccess?
7. How do I view the stats on my site?
8. Can I get a dedicated IP address?
1. How do I log into
CPanel?
1. How do I log into CPanel?
Use: http://www.mywebsite.com/cpanel/.
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2. Is there documentation
for CPanel?
2. Is there documentation for CPanel?
Yes! It is located at http://www.nivar.com/cpdocs/
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4. How do I FTP files
to the server?
3. How do I FTP files to the server?
There are many FTP programs available.
For the PC look for CyD FTP Client
(http://www.cydsoft.com/product.htm#ftpcl).
For the Macintosh look for Fetch
(http://fetchsoftworks.com/).
There are three things you must enter in your FTP program. The first
thing you need is your host address . This is your IP number which
you have been assigned or your domain name if it is already registered.
Next you need your user name and password, this is sent to you by
the tech department on setting up your account. Leave the rest of
the fields blank or at the default settings.
Once you are logged into the server you will be in your Root directory.
Web pages should be put in the public_html directory. Just name
your first page index.html or home.html and you should be able to
view your page through a browser. You can create your own directory
structure from there.
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5. Do you offer Telnet
or Shell Access?
4. Do you offer Telnet or Shell Access?
No.
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7. How do I set up email
forwards, aliases and autoresponders?
5. How do I set up email forwards, aliases
and autoresponders?
These features can be set using CPanel.
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11. Can I use htaccess?
6. Can I use htaccess?
Yes. You can edit it directly from your Web site's control panel,
or edit it manually using any text editor and place it in the public_html
directory.
(An excellent reference site is: http://javascriptkit.com/howto/htaccess.shtml)
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12. How do I view the
stats on my site?
7. How do I view the stats on my site?
Web stats can be viewed in CPanel. They are located under AWStats.
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13. Can I get a dedicated
IP address?
8. Can I get a dedicated IP address?
Dedicated
IP addresses are available in our "Sell" hosting package.
Just submit a HelpDesk ticket.
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